ToraxMiners, accessible at https://toraxminers.com, prioritizes the privacy, integrity, and security of our clients’ personal and financial information. This Privacy Policy outlines the types of data we collect, how it is processed, your rights, and the steps we take to ensure that both our customers and our organization are protected.

1. Consent

By accessing or using our services on this website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or submitting any personal data.

2. Scope

This Privacy Policy applies solely to information collected through toraxminers.com and does not govern data collected offline or through channels outside our domain.

3. Information We Collect

We may collect the following types of information:

• Personal Identifiable Information (PII): Full name, address, email address, phone number, country of residence, date of birth, government-issued ID (for KYC), wallet addresses, bank or payment information, and investment preferences.

• Technical Information: IP address, browser type, operating system, referring/exit pages, and timestamps.

• Usage Data: Actions on our site including page views, clicks, and transaction history.

• Communications: Any inquiries, requests, or reports you submit to us via forms, emails, or chat.

4. Legal Basis for Processing

ToraxMiners collects and processes personal data only when we have a lawful basis to do so, including:

• Contractual necessity (to deliver services and process investments)

• Legal obligations (compliance with anti-money laundering (AML), tax, and regulatory obligations)

• Legitimate interests (fraud prevention, platform security, performance analytics)

• User consent (for marketing communications, cookies, etc.)

5. How We Use Your Information

We may use your data for the following purposes:

• To establish and maintain your account

• To process deposits, investments, and withdrawals

• To perform KYC/AML compliance checks

• To personalize user experience

• To improve our website and services

• To detect, prevent, and investigate fraud or other security issues

• To communicate updates, promotions, or legally required notices

• To enforce our Terms and Conditions

6. Disclosure of Data

We may share your information with:

• Regulatory authorities or law enforcement when required by law

• Third-party service providers involved in hosting, security, payment processing, or analytics

• Legal and financial advisors where necessary to protect our legitimate interests

• Affiliated companies under common control with ToraxMiners

ToraxMiners does not sell your personal data to third parties.

7. Data Security

We use commercially reasonable measures to protect your information, including SSL encryption, multi-factor authentication, firewalls, and regular vulnerability assessments. While we strive to protect your data, no online transmission is 100% secure.

8. Log Files

ToraxMiners uses log files to monitor website traffic and performance. These logs may contain IP addresses, browser types, timestamps, and other non-personal identifiers. We use this data solely for analytics and security purposes.

9. Cookies and Web Beacons

ToraxMiners uses cookies to:

• Understand and save user preferences

• Authenticate sessions

• Track marketing effectiveness

• Provide relevant content

Users may disable cookies in their browser settings, but doing so may limit some functionalities.

10. Third-Party Services

Our website may integrate third-party tools, such as payment processors, analytics platforms, and ad services. Each third-party provider operates under their own privacy policy and terms. We are not responsible for how they handle your data.

11. Data Retention

We retain your personal data only as long as necessary for legitimate business or legal purposes, including anti-fraud measures and tax compliance, even after your account is closed.

12. Your Rights Under GDPR (If Applicable)

If you are located in the EEA or UK, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Object to or restrict processing

• Request data portability

• Lodge a complaint with your local data authority

Please contact us at support@toraxminers.com to exercise any of these rights.

13. CCPA Rights (California Residents)

California consumers have the right to:

• Know what personal data we collect and how it’s used

• Request deletion of your personal data

• Opt-out of the sale of your personal data (Note: ToraxMiners does not sell personal data)

Contact us at support@toraxminers.com to exercise your rights under CCPA.

14. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we become aware of any such collection, we will take prompt steps to remove the data.

15. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect changes in our business or legal obligations. Updates will be posted on this page, and where appropriate, you will be notified via email or your dashboard.

16. Contact Us

For questions about this Privacy Policy or your personal data, please reach out to:

ToraxMiners Legal Department
Email: support@toraxminers.com
Website: https://toraxminers.com